Your plan determines how many credits you receive each month.

Every plan includes:

• 1 telephony license

• 1 phone number

• calling, SMS, and power dialer

• inquiry delivery using credits

When an inquiry is delivered to your workspace, the system deducts credits based on the type of opportunity.

Example:

Higher-value opportunities require more credits.

If you choose Prevent Comparison (exclusive delivery) the credit cost is 2× the standard credit cost.

Example:

This replaces the previous system where the platform charged the price difference directly to your card.

Now the entire cost is simply deducted from your credit balance.

Unused credits roll over each month, but there is a cap.

Maximum balance = 2 × your monthly credits

Example:

If your balance reaches the cap, new monthly credits will not accumulate until some are used.

Providers who choose a commitment plan receive 2× the credits for the same price.

Commitment plans offer the lowest effective cost per inquiry.

If you were previously using the lead quota system:

• your unused leads are converted into credits

• exclusive inquiries now deduct 2× credits instead of charging your card

• your plan now includes telephony (1 license + 1 phone number)

No remaining balance is lost during migration.

A Pro plan provider on commitment receives:

160 credits per month

If they receive:

• 10 refinance inquiries (5 credits each)

• 5 renewal inquiries (3 credits each)

Total used:

(10 × 5) + (5 × 3) = 65 credits

Remaining balance:

160 − 65 = 95 credits

The credit system allows:

• fair pricing based on opportunity value

• easier access to exclusive inquiries

• better lead distribution across providers

• built-in telephony for faster follow-up