1. Go to settings 2. Scroll down, under Billing & Subscription click Subscription & Licenses. 3. Click Billing Summary 4. The button should be in here, when you are eligible for cancelling.Related ArticlesBilling & Subscription: How to See Your Current SubscriptionBilling & Subscription: How to See Your How Many Seats in SubscriptionBilling & Subscription: How to Activate SMS SubscriptionBilling & Subscription: How to Check Billing HistoryBilling & Subscription: How to Edit Payment Method