1. From your dashboard, hover over the left-hand menu. Place your mouse pointer here.
2. The tab should appear as illustrated below.
3. Click Settings.
4. Scroll Down, then Click Custom Fields
5. Click this to Reorder
Data Management: How to Reorder Person Custom Fields
Reordering custom fields in Intercom allows you to organize the information in a contact or company profile so that the most important fields appear first. This improves accessibility and efficiency for your team when viewing or editing profiles.