At Inkris, all subscriptions, lead purchases, and related services are non-refundable.
By purchasing an Inkris subscription, lead package, or any add-on service, you acknowledge and agree that:
All payments are final.
No refunds will be provided for monthly subscription fees, setup fees, add-ons, credits, leads delivered, partially used subscriptions, or unused portions of a billing cycle.
Refunds will not be issued due to lack of usage, changes in business circumstances, dissatisfaction with conversion results, staffing changes, marketing performance, or failure to follow up with leads.
Marketplace leads are generated and delivered based on the targeting and service preferences selected by the customer. Lead outcomes and sales results cannot be guaranteed.
Customers are responsible for reviewing plan details before purchasing.
Lead Quality & Replacements
While refunds are not available, Inkris may offer lead replacements for leads that meet our Lead Replacement Policy criteria. Replacement eligibility is determined solely by Inkris after review of the submitted request.
Lead replacements are provided as a service credit and do not constitute a refund.
Billing & Cancellation
Subscriptions may be cancelled at any time before the next billing cycle. Cancellation prevents future charges but does not entitle the customer to a refund for any current or previous billing period.
Exceptions
Inkris reserves the right to issue refunds, credits, or account adjustments at its sole discretion in cases involving duplicate charges, billing errors, or other exceptional circumstances.
By using Inkris and purchasing any service, subscription, or lead package, you agree to this Refund Policy.